Fees & Medicare Rebates

Yes. Medicare rebates are available for eligible telehealth psychiatry consultations when you have a valid GP referral. The rebate amount depends on the consultation type and your referral details. Your GP can advise whether a Mental Health Treatment Plan will increase your rebate.

The out-of-pocket gap depends on the consultation fee and the Medicare rebate you're entitled to claim. We'll always explain the expected fee and any gap amount before your appointment — there are no surprise costs.

Not necessarily. A GP referral is required for Medicare rebates. A Mental Health Treatment Plan may increase the rebate amount, but your GP will advise whether it is clinically appropriate and beneficial for your situation.

You pay the full private fee at the time of consultation. The Medicare rebate is processed and returned to you after your appointment — usually within 7–10 business days.

Some private health insurance policies cover psychiatric consultations, but coverage varies by policy and provider. Check your policy documents or contact your insurer to determine whether telehealth psychiatry is covered and what rebates you may be entitled to.

Yes, you can see a private psychiatrist without a referral, but you won't be eligible for Medicare rebates and will pay the full fee. We recommend obtaining a GP referral first, as it significantly reduces the cost of your appointments.